Tagged As: online community manager

The Following content has been tagged as "online community manager"


Founded in 2007, Zynga has quickly become one of the largest developers in the mobile and social networking segments of the game development industry. The studio’s titles combine for 232 million monthly active users and 60 million daily active users.

Turbine, Inc.

Johnny Monsarrat, Jeremy Gaffney, Kevin Langevin, and Timothy Miller founded Turbine, though Warner Brothers Home Entertainment Group recently acquired the company. The company has been credited with pioneering the 3-D massively multiplayer role-playing game in 1999 with the release of Asheron’s Call, an online title.

Customer Service Technician

A game company’s first line of conflict resolution to prevent a customer from becoming an enemy for life is the customer service technician. This person answers the frustrated, outraged calls of gamers whose missions have frozen and badges are not displaying properly, and the myriad of other technical glitches that can occur during regular gameplay.